Call center sector in india is a relatively new industry and one of the fastest growing sectors driving employment and growth in modern india today while employment in the business process outsourcing bpo sector has meant that young adults are reaching their career milestones and financial goals . Stress burnout and job satisfaction among the call centre employees 4 to identify the role of burnout on the job satisfaction of the call centre employees hypothesis of the study 1 occupational stress among call centre employees is caused by role related factors 2 there is a predictive relationship between burnout and job satisfaction 3. Stress and burnout have become an increasing and often discussed phenomenon over the last decade a survey from 2016 found that financial worries work school changes and work school schedules . Inside customer service and call center support the customer service field applies to most industries and offers career advancement options including training and management opportunities. The indian call centre industry overview and emerging problems before highlighting the main problems experienced by call centres operating in india it is useful to provide an overview regarding the developments in the sector
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